This is a curriculum for CLB 4-6 to prepare newcomer learners to find jobs or retrain to work in the food services industry. The lessons focus on developing speaking and listening skills for for busy environments, such as working in a kitchen, cafeteria, or restaurant.
The Learner Workbook includes:
- 4 Modules, 16 Units
- Audio and video resources
- Comprehension exercises
- A variety of speaking and listening activities and games
- Learner self-assessment materials
- Reflection and goal setting activities
The Instructor Guide contains industry information, guidelines for workplace culture discussions, instructional notes, suggestions for activity adaptations and assessment rubrics. Permission to use granted by ATESL Resource Database and Alberta Initiatives Gallery.
Developed by Norquest College in Alberta, this set of resources is designed to teach English pragmatics or “soft skills” to internationally educated professionals (IEPs). English in the Workplace instructors will find resources to enhance professional language proficiencies, the unwritten rules of workplace communication, in the Canadian context. The lesson plans are CLB 5+, and include handouts, audio files and transcripts. The lessons cover topics such as: apologies, feedback and complaints, compliments and requests.