Home  Employment – Stage 2  Call Centre Essential Skills Training

Call Centre Essential Skills Training

Last Updated:

August 21, 2023

Description:

Category

Employment – Stage 2

This 6-module curriculum, produced by Literacy Link Eastern Ontario, provides the Essential Skills training required to work as a call centre operator.

Free access:
http://en.copian.ca/library/learning/lleo/call_centre/call_centre_learner/call_centre_learner.pdf

Tags

Classroom Activity, Curriculum Development, Customer Service Industry, Employability Skills, Job Skills, Lesson Planning

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