REF: Consumer Support Resources and Materials

Last Updated:

November 11, 2021

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Access Forward: Free training modules for people with disabilities:
http://accessforward.ca/

Canada Mortgage and Housing Corporation: Housing for Newcomers PDF available in eight languages:
http://www.cmhc-schl.gc.ca/en/consumers/home-buying/newcomers

Canadian Anti-Fraud Centre, Government of Canada:
http://www.antifraudcentre-centreantifraude.ca/

The Canadian Consumer Handbook provides information on identity theft, credit reporting and consumer complaints:
http://www.consumerhandbook.ca/en/

CLEO Resources and Publications: Ontario laws related to housing, family law, criminal, employment. Posters and documents in several languages:
http://www.cleo.on.ca/en/resources-and-publications/resources-and-publications

Consumer Protection Ontario:
https://www.ontario.ca/page/consumer-protection-ontario

Get Cyber Safe, Government of Canada, provides information on how to keep safe online:
https://www.getcybersafe.gc.ca/index-en.aspx

Human Rights Commission of Ontario: Video lessons on rights and responsibilities related to housing:
http://www.ohrc.on.ca/en/learning/human-rights-and-rental-housing

Human Rights Legal Support Centre, Province of Ontario, provides information in 10 languages:
http://www.hrlsc.on.ca/en/welcome

Job Bank, Government of Canada. Extensive searchable database:
https://www.jobbank.gc.ca/home-eng.do?lang=eng

Legal Aid Ontario: 1-800-668-8258

Legal Line provides easy to understand explanations on many federal and provincial laws, on many topics, and in 65 languages:
http://www.legalline.ca/answers/

Ontario Labour Market: Job trends and outlooks:
https://www.ontario.ca/page/job-trends-and-outlook

Settlement.org Guides are available in 10 languages:

1. Daily Life
http://settlement.org/ontario/daily-life/

2. Find Services Near Me
http://settlement.org/findhelp/ontario/

3. My First Days
http://settlement.org/firstdays/

Settlement.org: Housing information in 30 languages:
http://settlement.org/ontario/housing/

The Tenant Survival Manual is produced by the Federation of Metro Tenants’ Associations and is available in 13 languages:

https://www.torontotenants.org/resources/tenant-survival-manual

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