The Settlement.org website provides information to newly arrived immigrants and refugees in Ontario. It lists common questions and answers with relevant links. The main headings are “First Days” and “Services Near Me.” Information is presented in Q & A format at an intermediate level of English. Topics covered include immigration and citizenship, housing, health, education, legal services, community and daily life. Information includes getting a driver’s licence, finding a doctor and dentist, the Canada Child Benefit, Employment Standards information, a guide to elementary and secondary schools.

The website information has been translated into 40 languages, plus there is a forum where users can have their specific questions answered. There is also a sidebar listing events by date.