Adult newcomers to Canada, immigrants, refugees, international students, ESL/EAL and LINC learners, settlement professionals, and language instructors working with newcomer populations.

WelcomeAide can be introduced in settlement-oriented ESL/EAL classes when learners are working on practical topics such as employment, housing, banking, taxes, transportation, accessing benefits, or adjusting to life in Canada. Instructors can also use individual tools for classroom activitie; for example, examining a Canadian-style résumé, preparing for an interview, or researching settlement information. The AI tools can additionally provide opportunities for discussing responsible AI use and checking AI-generated information against reliable government or community sources.

WelcomeAide combines settlement information, multilingual access, and practical AI tools in one free platform designed specifically for newcomers to Canada. It can support learner independence by allowing newcomers to access information in their preferred language and explore common settlement tasks outside class. For language instructors, it also offers an authentic way to connect language learning with employment, digital literacy, financial literacy, and everyday settlement needs. Because its AI assistant may make mistakes, important immigration, legal, financial, or government information should be verified through official sources.